Provide and assess an example from your own experience, a news story, and/or a scholarly publication where there was conflict in the workplace. As a manager, what can you do to steer conflict into a productive rather than destructive direction?

Provide and assess an example from your own experience, a news story, and/or a scholarly publication where there was conflict in the workplace. As a manager, what can you do to steer conflict into a productive rather than destructive direction?