Cultural Competence in Health care (safety,diversity,sensitivity) ; Building a workplace culture that values differences
Healthcare delivery has changed over time as the number of people in need of healthcare services has drastically increased, it is with this in mind that healthcare providers are required to appreciate diversity be sensitive when providing care and practice safety when providing care. It is with this in mind that nurse leaders emphasize the significance of understanding a nurse’s personal perspective of the world at hand and positively embracing divergent views. The focus of this paper is to further emphasize the significance of cultural competence and my lessons from writing this paper.
Of emphasis will be the provider immediate outcomes; provider training and motivation, provider behavior, attitudes, beliefs, cognitions towards patients, and organizational adaptation. Patient immediate outcomes; patient knowledge and health behaviors, patient beliefs and cognition, satisfaction, and access to care and the final health outcomes; patient medical care outcomes and patient mental health outcomes all aimed at the significance of nurses providing culturally competent care (Khiba., 2018). As nurses, we should often aim at epitomizing a conducive environment for cultural diversity to thrive in the provision of proficient healthcare services.
The provider immediate outcomes.
Provider training and motivation.
Positive cultural competence does promote healthcare provider motivation is paramount in provision of care to patients across the various healthcare departments, nurse leaders emphasize the significance of appreciating patients of diverse cultural backgrounds, with emphasis on general utility in training, personal utility, and the utility of the training for the patients, this increases the healthcare providers’ awareness towards other cultures present in the healthcare divide and makes nurses aware of their perspectives thus vital in facilitating efficient communication with patients and members, efficient communication further enhances the care provided (Kaihlanen, Hietapakka, & Heponiemi., 2019). Such should always be the emphasis by nurses while training.
Provider behavior, attitudes, beliefs.
Cultural competence is essential to nursing leadership and management as it promotes positive provider health, attitudes, and beliefs as a myriad of health services such as patient centered care, cultural targeting, and cultural competence do overlap, thus cultural competence does emphasize the notion of individualization of care further improving the healthcare provider’s ability to provide care to patients of divergent cultures as is a norm in the healthcare setting (Butler et al., 2016).
Cognitions towards patients.
Positive cultural competence in the workplace does bring about a myriad of perspectives with respect to cognition towards patients inclusive of the natural emotional reactions exhibited as a result of encounters with individuals of divergent cultures, nurse leaders ought to emphasize the need for an internal balance in the workplace, being aware of these differences and appreciating the uniqueness of other people’s way of life does potentially result in the emergence of behaviors that are advantageous to effective patient care (Garrido, Garcia-Ramirez, & Balcazar., 2019). To that, it is essential for nurse managers to educate the masses on the significance to monitor for implicit biases and encourage healthcare providers to embrace positive cultural competence thus enhancing cognition on the diverse cultural environment we reside in.
To build a workplace culture that values difference, all healthcare providers must endeavor to ensure that they communicate in a manner that promotes acceptance of diversity. Nurse leaders should strive for implementing organizational ethos indicative of unity to the various members of the multidisciplinary team this in turn promotes a positive interaction within the organization leaders and the employees, as a result, advanced positive communication and alliance thus achieving efficiency in healthcare service delivery (Al-Sada, Al-Esmael, & Faisal., 2017). This results in positive job satisfaction.
Patient immediate outcomes.
Having a culturally competent environment does ensure that clients are provided for the best available care with respect to their cultural diversities, tolerance in the healthcare system serves to advance patient knowledge in turn having the patients have positive health-seeking behavior. Patients are likely to seek healthcare services where they feel their cultural diversity is respected, it is with this that nurse leaders should emphasize patient education for each client upon encounter with respect to their beliefs and cognition (Chin., 2020). The end result is patient satisfaction and improved access to care by a significant number of patients stemming from diverse cultural backgrounds. Nurse leaders can capitalize on this opportunity to provide preventive services to the community.
Final health outcomes.
Cultural competence in healthcare encompassed in understanding a nurse’s personal perspective of the world at hand and positively embracing divergent views is often patient- centered and does have a myriad of benefits to clients such as a positive improvement of health outcomes as it does offer a suitable environment for offering preventive services such as regular screenings for breast, cervical and prostate cancers, improvement of mental health status of the society as depression often accompanied by a culturally intolerant healthcare system are kept at bay as a society will be sensitized against substance abuse (Nápoles, & Stewart., 2018), change in patient behaviors as a paradigm shift towards positive health-seeking behaviors and adequate utilization of available healthcare services to provide medical services advancing care measures opted for by society.
As often referred to. Human beings are social beings, the importance of building a workplace that appreciates the existence of divergent cultural beliefs is of utmost importance in the provision of care to the community. As nurses, appreciating other people’s cultures and acknowledging that individuals can hold divergent views on how they opt to lead their lives can provide one with the opportunity to nurse patients in the context of their perception of well-being. In doing so, patient-centered care. It does provide healthcare providers with the chance to capitalize on the provision of preventive services, enhance communication and collaboration in the multi-disciplinary healthcare team bringing about; provider training and motivation, provider behavior, attitudes, beliefs, cognitions towards patients and organizational adaptation.
Patient immediate outcomes; patient knowledge and health behaviors, patient beliefs and cognition, satisfaction, and access to care and the final health outcomes; patient medical care outcomes and patient mental health outcomes all aimed at the significance of nurses providing culturally competent care. The result, the adequate service provision of healthcare. It is therefore paramount for nurse leaders to further emphasize the implications of cultural competence in healthcare provision.
Al-Sada, M., Al-Esmael, B., & Faisal, M. N. (2017). Influence of organizational culture and leadership style on employee satisfaction, commitment and motivation in the educational sector in Qatar. EuroMed Journal of Business.
Butler, M., McCreedy, E., Schwer, N., Burgess, D., Call, K., Przedworski, J., … & Kane, R. L. (2016). Improving cultural competence to reduce health disparities.
Chin, M. H. (2020). Lessons From Improv Comedy to Reduce Health Disparities. JAMA Internal Medicine, 180(1), 5-6.
Garrido, R., Garcia-Ramirez, M., & Balcazar, F. E. (2019). Moving towards community cultural competence. International Journal of Intercultural Relations, 73, 89-101.
Kaihlanen, A. M., Hietapakka, L., & Heponiemi, T. (2019). Increasing cultural awareness: qualitative study of nurses’ perceptions about cultural competence training. BMC nursing, 18(1), 1-9.
Khiba, N. A. (2018). Service delivery in the Chal Hospital Tebellong in Lesotho (Doctoral dissertation).
Nápoles, A. M., & Stewart, A. L. (2018). Transcreation: an implementation science framework for community-engaged behavioral interventions to reduce health disparities. BMC health services research, 18(1), 710.
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