a patient satisfaction QI focus

You will keep this one topic for all future individual assignments in 557**identify your QI focus.
PATIENT EDUCATION WILL BE QI FOCUS FOR ALL OF 557 CLASS for me.
Write 2 SMART objectives for your selected QI focus,
Analyze the issues and concerns about the topic & why you feel change is necessary.
Research change models and theories (PDCA, ADPIE, Lewin, or Deming--see chapter readings). Choose one that will be helpful in creating a plan to implement the change.
QI -Patient education
Using your chosen model, state 3 strategies for bringing about the necessary change.

Create a communication strategy to inspire leadership and staff in order to gain their support for the change.
Dont forget the Intro & Conclusion
CJW Medical Center - Chippenham hospital Richmond virginia is hospital we will use.
Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) for the hospital website
https://www.healthgrades.com/hospital-directory/virginia-va/cjw-medical-center-chippenham-hgst8e7cc8b6490112