Skills and Responsibilities of Competent Intercultural Communicators. The Critical Role of Cultural Awareness, Emotional Intelligence, and Mindfulness in Effective Communication (INCLUDE PICTURES AND INFOGRAPHICS). You are currently working in a communications and public relations firm. Your supervisor is aware that you have been studying communication competence and, in particular, the skills and responsibilities of competent intercultural communicators.
She asked if you would be willing to share what you are learning with your coworkers. You readily agree to do a presentation titled, “The Critical Role of Cultural Awareness, Emotional Intelligence, and Mindfulness in Effective Communication.” She loves the outline you provided and has asked that you create a PowerPoint presentation, complete with speaker notes on each slide, to present to the group and later share with those who aren’t able to attend. Your goal is to not only explain communication competence as it relates to intercultural competence, cultural awareness, emotional intelligence, and mindfulness, but you also want to set an example by evaluating your own communication competence as a way to model professional growth and development. You’ve decided to cap off the presentation by connecting the concepts to a public figure whose actions have been in the news.
Skills and Responsibilities of Competent Intercultural Communicators
Your PowerPoint presentation will include the following:
Part 1: What Is Communication Competence?
This section of your PowerPoint presentation will include slides that explain and give examples of communication competence related to intercultural competence and cultural awareness, emotional intelligence, and mindfulness. You decide to
Explain intercultural competence and cultural awareness and how both can support communication competence. Include relevant examples and/or quotes. (1–2 slides)
Explain emotional intelligence and how it can support communication competence. Include relevant examples and/or quotes. (1–2 slides)
Explain mindfulness and how it can support communication competence. Include relevant examples and/or quotes. (1–2 slides)
Part 2: Evaluating and Enhancing Communication Competence
This section of your PowerPoint presentation has two sections. In the first section, you will strive to evaluate and enhance your own communication competence. In the second section, you will do the same for a public figure whose image is in need of repair.
Section 1: Evaluating and Enhancing Your Own Communication Competence
To evaluate your communication competence, take at least two of the quizzes presented in the Module 2 resources. Make sure one focuses on cultural awareness and the other on emotional intelligence.
Summarize the evaluations, citing the sources that helped you assess your strengths and limitations. (1–2 slides)
Describe at least 3 strategies that can help you enhance your communication skills in these areas. Again, cite your sources. (1–2 slides)
Additionally, summarize the insights you gained from this evaluation. (1–2 slides)
Section 2: Evaluating and Enhancing the Communication Competence of a Public Figure
Choose a specific political figure, celebrity, sports figure, CEO of a company, or another public figure who has recently been in the news and has exhibited offensive/sexist/racist verbal and/or nonverbal actions that have not met with public approval.
Summarize this person’s competency as a communicator, i.e., his or her communication strengths and limitations related to cultural awareness, emotional intelligence, and mindfulness, related to recent events. Substantiate your thinking by citing the resources. (1–2 slides)
Describe the practical advice/strategies you would offer this person to improve his or her communication competence in these areas to begin to repair his or her image. (1–2 slides)
Note: The last slide (or slides) of your PowerPoint presentation should list the resources you used for your presentation.
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